Leaderboard › Theatre Manager (Arts Management Systems)
Theatre Manager (Arts Management Systems)
Installed venue management, ticketing and fundraising software from Calgary-based Arts Management Systems.
Overall score out of 100, from the published formula.
Team Size uses LinkedIn-style ranges. "Unknown" means we found no reliable public figure; we don't guess. Sources: Contact page (Calgary, Alberta).
Pros & cons
Our summary from this vendor's published pricing, features and sources.
✓Pros
- No per-ticket or transaction fees from ArtsMan; organizations keep the ticket fees they set.
- Deep venue toolset: patron CRM, volunteers, fundraising with pledge schedules and merged form letters, concessions inventory and Boca printing.
- Bring your own merchant account; documented REST API.
- Phone and email support Mon–Fri 8am–5pm MST.
–Cons
- The annual license price is not published, and upgrade services are paid ($100/hr, max $400).
- Installed software rather than a fully hosted web app.
- After-hours and weekend emergency support requires a separate contract.
- Missing a few tools others include: no SMS marketing or SSO.
Pricing
All-in fees include card processing where the vendor publishes it.
Annual license (price not published by vendor). No ticket or transaction fees charged by ArtsMan; organizations keep ticket fees. Card processing via your own merchant.
- Credit Card Processing
- Bring your own processorCard processing runs through your own merchant account.
- Who pays fees
- Organization sets its own fees.
- Contracts / fixed fees
- Annual license and support agreement; paid upgrade services ($100/hr, max $400).
- Payouts
- Funds go to your own merchant account.
- Support
- Phone and email support Mon–Fri 8am–5pm MST; after-hours emergency support is a separate contract.✓ Human Support✓ Weekend Support✓ Nighttime Human Support
Phone and email, Mon–Fri 8am–5pm MST (Alberta holidays excepted); after-hours requests answered next business day. After-hours/weekend emergency support available via separate After Hours Support contract. After-hours emergency support available via separate contract. Phone support in business hours. Source · checked 2026-10-26
Score breakdown
Six weighted categories, applied identically to every system.
Features
Scored features count toward the 30% Features category. Each status links to the vendor page we checked.
Form letters and eBlasts documented. Source
Concessions/merchandise "Resources" sold at the box office with inventory. Source
Boca (FGL) ticket printers. Source
Online forms/questionnaires attached to events. Source
REST API documented in the help site. Source
More features
Not in overall scoreCanadian vendor; serves Canada and the US. Source
Pledge schedules and reminders. Source
Form letters merged with donations, print or email. Source
✓ Yes: verified on a cited source · ~ Claimed: commonly advertised but not yet verified (half credit) · ◐ Limited: functionally partial, e.g. read-only, partner-only, reminders-only, regional (half credit) · — Not found: no credit; may still exist.
Compare Theatre Manager (Arts Management Systems)
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Change log
Verification updates and observed changes to Theatre Manager (Arts Management Systems)'s features, pricing and website, newest first.
- Note
Added headquarters: Calgary, Alberta, Canada. Source
- Feature
API (already recorded as Yes) now counts in the Features score. Source
- Note
Directory scoring update: API, SMS Marketing and SSO now count toward the Features score (17 scored features, up from 14). Overall score changed from 31.4 (#28) to 29.4 (#28). Source
- Note
Rewrote the pros and cons summary.
Sources
Checked 2026-10-26.
- FAQ (fees): https://www.artsman.com/about/faq/
- Support hours: https://help.theatremanager.com/contact-us
- Upgrade costs: https://help.theatremanager.com/book/export/html/3592
Suggest a correction
Corrections are checked against public sources or vendor documentation before anything changes. Submissions are never published automatically.