Leaderboard › Opendate

Opendate

Booking, ticketing, marketing and settlements in one platform for independent venues; NIVA conference sponsor.

Independent VenuesPACs
49#33 of 47
49#33 of 47

Overall score out of 100, from the published formula.

Visit Website opendate.io Last verified 2026-10-26 · Suggest a correction
Founded2020
Team SizeUnknown
HeadquartersIndianapolis, Indiana

Team Size uses LinkedIn-style ranges. "Unknown" means we found no reliable public figure; we don't guess. Sources: About Opendate (2020, Indianapolis).

Pros & cons

Our summary from this vendor's published pricing, features and sources.

✓Pros

  • Booking, ticketing, marketing and settlements in one platform for independent venues; NIVA conference sponsor.
  • Venue SMS broadcasts with segmentation, plus email marketing.
  • Opendate API for events, orders and customers; branded websites and widgets.
  • Memberships, classes, season passes and BOCA printing.
  • Scheduled payouts via Dwolla, Trellis or Stripe Connect.

–Cons

  • Pricing is quote-only, and card processing terms are not published.
  • No in-house concessions POS: food and drink sales sync from Toast/Square, and merch sells as checkout add-ons.
  • SMS requires connecting your own Twilio account.
  • Support runs through in-app tickets; no phone line is published.
  • Missing a few tools others include: no gift cards, volunteer management or SSO.

Pricing

All-in fees include card processing where the vendor publishes it.

Not published; switch offers quoted on request.

$10 ticket—not published
$15 ticket—not published
$25 ticket—not published
$50 ticket—not published
Credit Card Processing
UnknownPublished pricing doesn't say how card processing is charged.
Who pays fees
Not published.
Contracts / fixed fees
Quote based.
Payouts
Scheduled payouts via Dwolla, Trellis or Stripe Connect.
Support
Help center and in-app support tickets; an account manager sees each request.
✓ Human Support? Weekend Support? Nighttime Human Support

Support tickets from the app; account manager copied. Phone/hours not published. Source · checked 2026-10-26

Score breakdown

Six weighted categories, applied identically to every system.

Fees & cost30%
0
Features30%
79
Pricing transparency10%
0
Contracts & fixed fees10%
50
Support10%
100
Payouts10%
100

Features

Scored features count toward the 30% Features category. Each status links to the vendor page we checked.

Reserved Seating✓ Yes
Box Office / POS✓ Yes
Mobile Scanning✓ Yes
Donations✓ Yes
Season Tickets / Passes✓ Yes
Patron CRM✓ Yes
Email Marketing✓ Yes
Concessions / Merch POS◐ Limited

Syncs Toast/Square F&B sales into reports and sells merch as checkout add-ons; no own POS. Source

Embeddable / White-Label Checkout✓ Yes
Gift Cards— Not found
Volunteer Management— Not found
Flexible / Pre-Event Payouts✓ Yes
Hard Ticket Printing✓ Yes

Wired or wireless BOCA from Organizer App and dashboard. Source

Custom Forms✓ Yes

Custom checkout fields and agreements. Source

API✓ Yes

Opendate API for events, orders and customers. Source

SMS Marketing✓ Yes

Venue SMS broadcasts with segmentation and A2P 10DLC compliance (you connect your own Twilio account). Source

SSO— Not found

More features

Not in overall score
Memberships✓ Yes

Source

Class Management✓ Yes

Source

Custom Branding✓ Yes

Branded websites & widgets. Source

Data Imports? Unknown
On-Demand Merch? Unknown
International? Unknown
Pledging? Unknown
Donor Levels? Unknown
Letter Sending? Unknown
Mobile App Scanning✓ Yes
Zebra Scanning? Unknown
Payment Plans? Unknown

✓ Yes: verified on a cited source · ~ Claimed: commonly advertised but not yet verified (half credit) · ◐ Limited: functionally partial, e.g. read-only, partner-only, reminders-only, regional (half credit) · — Not found: no credit; may still exist.

Compare Opendate

Side-by-side sheets with the top-ranked alternatives.

Change log

Verification updates and observed changes to Opendate's features, pricing and website, newest first.

  1. Feature

    We verified Mobile Scanning: marked Yes (Box Office + Organizer app scans, sells and prints, and works offline). Overall score changed from 47.1 (#31) to 48.8 (#30). Source

  2. Note

    Added company facts: founded 2020; headquarters Indianapolis, Indiana. Source

  3. Feature

    We verified SMS Marketing: marked Yes. Venue SMS broadcasts with segmentation and A2P 10DLC compliance (you connect your own Twilio account). Source

  4. Feature

    API (already recorded as Yes) now counts in the Features score. Source

  5. Note

    Directory scoring update: API, SMS Marketing and SSO now count toward the Features score (17 scored features, up from 14). Overall score changed from 47.5 (#22) to 47.1 (#22). Source

  6. Note

    Rewrote the pros and cons summary.

Sources

Checked 2026-10-26.

Suggest a correction

Corrections are checked against public sources or vendor documentation before anything changes. Submissions are never published automatically.