Leaderboard › GoFan
GoFan
Digital ticketing for high school athletics and activities (PlayOn).
Overall score out of 100, from the published formula.
Team Size uses LinkedIn-style ranges. "Unknown" means we found no reliable public figure; we don't guess.
Pros & cons
Our summary from this vendor's published pricing, features and sources.
✓Pros
- Free for schools; buyers pay a $1 convenience fee on tickets up to $10.
- Built for high school athletics and activities (PlayOn), with reserved seating, season passes and donations.
- GoFan Box Office: an iOS device plus card reader for gate sales and concessions.
- Weekly ACH or check payouts; no setup or subscription fees.
–Cons
- Above $10, buyers pay $1 + 5% of face value ($3.50 on a $50 ticket).
- All fees are charged to buyers, which raises the price families see at checkout.
- School support is email plus a school-only emergency phone line.
- Missing a few tools others include: no email marketing, embeddable checkout, gift cards, patron CRM, public API, SMS or SSO.
Pricing
All-in fees include card processing where the vendor publishes it.
Free for schools. Buyer pays $1 convenience fee on tickets up to $10; above $10, $1 + 5% of face.
- Credit Card Processing
- Covered in ticket feeGoFan covers credit card fees; buyers pay only the convenience fee ($1 up to $10; $1 + 5% above $10).
- Who pays fees
- Buyer.
- Contracts / fixed fees
- No setup or subscription fees.
- Payouts
- Revenue paid weekly by ACH direct deposit or mailed check; payment reports emailed weekly.
- Support
- Fan support: chat Mon–Fri 10am–9pm ET plus limited Saturday hours; no phone support. School support: schoolsupport@gofan.co; schools-only emergency line 770-910-3695 (school-line details from the GHSA third-party page).✓ Human Support? Weekend Support? Nighttime Human Support
School support by email plus a school-only emergency phone line; hours not published. Source · checked 2026-11-02
Score breakdown
Six weighted categories, applied identically to every system.
Features
Scored features count toward the 30% Features category. Each status links to the vendor page we checked.
Donations feature. Source
GoFan Box Office: iOS device + card reader for school concessions. Source
Weekly ACH or check. Source
More features
Not in overall score✓ Yes: verified on a cited source · ~ Claimed: commonly advertised but not yet verified (half credit) · ◐ Limited: functionally partial, e.g. read-only, partner-only, reminders-only, regional (half credit) · — Not found: no credit; may still exist.
Compare GoFan
Side-by-side sheets with the top-ranked alternatives.
Change log
Verification updates and observed changes to GoFan's features, pricing and website, newest first.
- Note
GoFan support channels documented. Source
- Note
Added payout timing: weekly ACH direct deposit or mailed check, with weekly payment reports. Source
- Note
Directory scoring update: API, SMS Marketing and SSO now count toward the Features score (17 scored features, up from 14). Overall score changed from 69.8 (#14) to 67.2 (#14). Source
- Note
Rewrote the pros and cons summary.
- Pricing
Credit card processing: Covered in ticket fee. GoFan covers all credit card fees; buyers pay only the convenience fee. Source
Sources
Checked 2026-11-02.
- Pricing: https://gofan.playonsports.com/gofan-pricing24
- Pricing: https://gofan.playonsports.com/faq
- Box Office: https://gofan.playonsports.com/box-office
- Reserved seating: https://hqsupport.playonsports.com/s/athletic-reserved-seating
- Logo source: https://gofan.playonsports.com/hubfs/favicon-1.ico
- Pricing and payouts: https://gofan.co/pricing
- Fan support: https://fansupport.gofan.co/hc/en-us/articles/19578983683341-How-to-Contact-Customer-Support
- GHSA GoFan playoff ticket info: https://www.ghsa.net/gofan-playoff-ticket-information
Suggest a correction
Corrections are checked against public sources or vendor documentation before anything changes. Submissions are never published automatically.