Leaderboard › Eventbrite
Eventbrite
Self-serve ticketing with a large consumer discovery marketplace.
Overall score out of 100, from the published formula.
Team Size uses LinkedIn-style ranges. "Unknown" means we found no reliable public figure; we don't guess. Sources: Bending Spoons acquisition 8-K (2026) · Eventbrite blog: leaner team after acquisition (Apr 2026).
Note: Donation tickets cannot be sold in the Organizer app and are not available on reserved seating events.
Pros & cons
Our summary from this vendor's published pricing, features and sources.
✓Pros
- Large consumer discovery marketplace that can bring new buyers to public events.
- Self-serve setup with no monthly fee for core ticketing; free events are free.
- Built-in email and SMS marketing to attendees, plus a public API and wide integrations.
- Phone support in business hours and 24/7 live chat; pre-event or custom payout schedules.
- Organizer app handles door sales with Boca/Star printing and Zebra scanners.
–Cons
- Among the highest fees in our test: 3.7% + $1.79 plus 2.9% processing, about $2.51 on a $10 ticket and $5.20 on a $50 ticket.
- Fees are charged to buyers by default, which raises the price patrons see at checkout.
- Donation tickets are not available on reserved seating events or in the Organizer app.
- Missing a few tools others include: no season passes, patron CRM, gift cards, volunteer tools or organization SSO (Google sign-in only).
Pricing
All-in fees include card processing where the vendor publishes it.
US: 3.7% + $1.79 service fee per paid ticket, plus 2.9% payment processing on the total order. Free events free.
- Credit Card Processing
- Paid in addition to your ticket fees2.9% payment processing on the total order; buyer pays by default, organizer can absorb.
- Who pays fees
- Buyer by default; organizer can absorb.
- Contracts / fixed fees
- No monthly fee for core ticketing.
- Payouts
- Payout 3 days after event, or custom schedule incl. pre-event payouts.
- Support
- Phone during business hours; live chat 24/7 (per Eventbrite features page).✓ Human Support◐ Weekend Support (limited)◐ Nighttime Human Support (limited)
Phone support (business hours) and 24/7 live chat listed on Eventbrite sales packages. Source · checked 2026-10-19
Score breakdown
Six weighted categories, applied identically to every system.
Features
Scored features count toward the 30% Features category. Each status links to the vendor page we checked.
Donation tickets are not available on reserved seating events.
Built-in Email Marketing Tools. Source
Add-ons can be set to "At the door only" and sold in person in the Organizer app. Source
Boca and Star printers via the Organizer app. Source
Custom order-form questions, conditional sub-questions. Source
Organizer marketing texts to subscribed attendees, sent by Eventbrite on the organizer's behalf. Source
"Sign in with Google" only; no organization SSO (SAML) found. Source
More features
Not in overall scorePlans available in US, Canada, Australia, NZ, UK and more; fees vary by country and currency. Source
Zebra TC58 and TC27. Source
✓ Yes: verified on a cited source · ~ Claimed: commonly advertised but not yet verified (half credit) · ◐ Limited: functionally partial, e.g. read-only, partner-only, reminders-only, regional (half credit) · — Not found: no credit; may still exist.
Compare Eventbrite
Side-by-side sheets with the top-ranked alternatives.
Change log
Verification updates and observed changes to Eventbrite's features, pricing and website, newest first.
- Feature
We verified SMS Marketing: marked Yes. Organizer marketing texts to subscribed attendees, sent by Eventbrite on the organizer's behalf. Source
- Feature
We verified SSO: marked Limited. "Sign in with Google" only; no organization SSO (SAML) found. Source
- Feature
API (already recorded as Yes) now counts in the Features score. Source
- Note
Added company facts to this profile: founded 2006, team size 501-1,000.
- Note
Directory scoring update: API, SMS Marketing and SSO now count toward the Features score (17 scored features, up from 14). Overall score changed from 65.7 (#17) to 66.5 (#16). Source
- Note
Rewrote the pros and cons summary.
- Note
Team size changed to Unknown. Bending Spoons acquired Eventbrite in March 2026 and reduced the team, so the 10-K headcount of 636 is out of date. Source
Sources
Checked 2026-10-19.
- Pricing: https://www.eventbrite.com/organizer/pricing/
- Pricing: https://www.eventbrite.com/help/en-us/articles/755615/how-much-does-it-cost-for-organizers-to-use-eventbrite/
- Pricing: https://www.eventbrite.com/help/en-us/articles/426093/getting-started-with-eventbrite-payment-processing/
- Features & support: https://www.eventbrite.com/organizer/features/all-features/
- Reserved seating: https://www.eventbrite.com/event-ticketing/reserved-seating/
- Box office app: https://www.eventbrite.com/help/en-us/articles/742680/how-to-sell-tickets-at-your-event-with-eventbrite-organizer/
- Donations: https://www.eventbrite.com/help/en-us/articles/460357/how-to-fundraise-and-collect-donations-with-eventbrite/
- Logo source: https://cdn.evbstatic.com/s3-build/perm_001/8730ae/django/images/touch_icons/apple-touch-icon-180x180.png
Suggest a correction
Corrections are checked against public sources or vendor documentation before anything changes. Submissions are never published automatically.