Leaderboard › DICE
DICE
Mobile-first ticketing and discovery for music events.
Overall score out of 100, from the published formula.
Team Size uses LinkedIn-style ranges. "Unknown" means we found no reliable public figure; we don't guess. Sources: US self sign-up terms (DICE FM, Inc., 447 Broadway, New York).
Pros & cons
Our summary from this vendor's published pricing, features and sources.
✓Pros
- One all-in fee of 13% of face value includes card processing, shown to buyers as a single price; charity tickets are 3%.
- Mobile-first app with music discovery that can reach new fans.
- Self sign-up with no monthly fee.
- Operates in the UK, Europe and the US.
–Cons
- The percentage fee is costly on pricier tickets: $6.50 on a $50 ticket.
- Payouts arrive within 5 business days after the event, and up to 5% may be held for 6 months for chargebacks.
- Built for music events; no reserved seating found.
- Missing a few tools others include: no donations, season passes, patron CRM, embeddable checkout, gift cards, public API, SMS or SSO.
Pricing
All-in fees include card processing where the vendor publishes it.
US self sign-up terms: 13% of face value including card processing (charity tickets 3%). Partnership rates negotiated. Box office and door sales: 10% fee; DICE box office terminal transactions add a 3% Box Office Transaction Fee.
- Credit Card Processing
- Covered in ticket fee13% of face value includes card processing.
- Who pays fees
- Shown to buyers as one all-in price.
- Contracts / fixed fees
- Self sign-up has no monthly fee; partnerships are contracted.
- Payouts
- Within 5 business days after the event; up to 5% may be held 6 months for chargebacks.
- Support
- Not verified this pass.? Human Support? Weekend Support? Nighttime Human Support
Score breakdown
Six weighted categories, applied identically to every system.
Features
Scored features count toward the 30% Features category. Each status links to the vendor page we checked.
Extras (merch, F&B vouchers) bought alongside tickets in the DICE app. Source
More features
Not in overall scoreOperates in UK, Europe and US per vendor pages; currency details not verified. Source
✓ Yes: verified on a cited source · ~ Claimed: commonly advertised but not yet verified (half credit) · ◐ Limited: functionally partial, e.g. read-only, partner-only, reminders-only, regional (half credit) · — Not found: no credit; may still exist.
Compare DICE
Side-by-side sheets with the top-ranked alternatives.
Change log
Verification updates and observed changes to DICE's features, pricing and website, newest first.
- Pricing
DICE charges a 10% fee on box office and door sales, plus a 3% Box Office Transaction Fee on DICE box office terminals. The scored online fee (13% all-in) is unchanged. Source
- Note
Added headquarters for DICE's US entity: New York, New York. Source
- Note
Added company facts to this profile: founded 2014, team size Unknown.
- Note
Directory scoring update: API, SMS Marketing and SSO now count toward the Features score (17 scored features, up from 14). Overall score changed from 42.4 (#25) to 41.7 (#24). Source
- Note
Rewrote the pros and cons summary.
Sources
Checked 2026-10-26.
- US self sign-up terms: https://support.dice.fm/article/764-mio-ticketing-terms-and-conditions-us
- Logo source: https://dice.fm/static/icons/app-icon/apple-icon-180x180.png
- US self sign-up terms (updated April 28, 2026): https://support.dice.fm/article/764-us-self-sign-up-terms-and-conditions
Suggest a correction
Corrections are checked against public sources or vendor documentation before anything changes. Submissions are never published automatically.