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BookTix

All-in-one ticketing built for community theaters.

Community TheatrePACsDance Studios
76#4 of 47
76#4 of 47

Overall score out of 100, from the published formula.

Visit Website booktix.com Last verified 2026-11-02 · Suggest a correction
Founded2004
Team Size11-50 employees

Team Size uses LinkedIn-style ranges. "Unknown" means we found no reliable public figure; we don't guess. Sources: Tracxn profile (founded; third-party) · BookTix on LinkedIn (team size).

Pros & cons

Our summary from this vendor's published pricing, features and sources.

✓Pros

  • 3.75% + $0.90 per ticket including card processing ($1.28 on a $10 ticket); cash and comps free.
  • Built for community theaters: patron CRM, email marketing, season passes, donations and sponsorship levels included.
  • Point of Sale tool for concession stands (cash or card).
  • Support from real people by phone, email and live chat, including show nights.
  • Flexible fees (pass to buyer, absorb or a custom Flex Fee) with no monthly, setup or contract fees.

–Cons

  • The percentage component makes pricier tickets cost more ($2.78 on a $50 ticket).
  • Hard tickets print on DYMO label stock only; BOCA printers are not supported.
  • Missing a few tools others include: no public API, SMS marketing (texts only send orders), volunteer management or SSO.

Pricing

All-in fees include card processing where the vendor publishes it.

3.75% + $0.90 per ticket including card processing. Cash and comps free. No monthly, annual, setup or contract fees. Packages: 3.75% + $0.90 for up to 3 items, then $0.25 per additional item. Donations: 3.5% + $0.50. Items under $3.00: flat $0.50.

$10 ticket$1.28total fee
$15 ticket$1.46total fee
$25 ticket$1.84total fee
$50 ticket$2.78total fee
Credit Card Processing
Covered in ticket feeCard processing is included in the 3.75% + $0.90 per-ticket fee.
Who pays fees
Pass to buyer, absorb, or custom Flex Fee.
Contracts / fixed fees
No monthly, annual, setup or contract fees.
Payouts
Quick payouts via Stripe Connect.
Support
Not verified this pass.
✓ Human Support✓ Weekend Support✓ Nighttime Human Support

Phone, email and live chat; 'support from real people'. Hours not published. Human support around the clock, incl. show nights. "Available on show night, not just 9 to 5"; 24/7 customer support listed on pricing. Support from real people; emergency hotline. Source · checked 2026-11-02

Score breakdown

Six weighted categories, applied identically to every system.

Fees & cost30%
70
Features30%
68
Pricing transparency10%
100
Contracts & fixed fees10%
100
Support10%
50
Payouts10%
100

Features

Scored features count toward the 30% Features category. Each status links to the vendor page we checked.

Reserved Seating✓ Yes
Box Office / POS✓ Yes
Mobile Scanning✓ Yes
Donations✓ Yes
Season Tickets / Passes✓ Yes
Patron CRM✓ Yes
Email Marketing✓ Yes
Concessions / Merch POS✓ Yes

Point of Sale tool used to sell at the concession stand during the event (cash or card). Source

Embeddable / White-Label Checkout~ Claimed
Gift Cards~ Claimed
Volunteer Management— Not found
Flexible / Pre-Event Payouts✓ Yes

Quick payouts via Stripe Connect. Source

Hard Ticket Printing◐ Limited

DYMO label-stock tickets only; BOCA not supported. Source

Custom Forms✓ Yes

Custom checkout questions. Source

API— Not found
SMS Marketing— Not found
SSO— Not found

More features

Not in overall score
Memberships? Unknown
Class Management? Unknown
Custom Branding✓ Yes

Custom colors and logo in personalized box office. Source

Data Imports? Unknown
On-Demand Merch? Unknown
International? Unknown
Pledging? Unknown
Donor Levels✓ Yes

Tiered sponsorship levels with perks. Source

Letter Sending? Unknown
Mobile App Scanning✓ Yes

BookTix Scanner app. Source

Zebra Scanning? Unknown
Payment Plans? Unknown

✓ Yes: verified on a cited source · ~ Claimed: commonly advertised but not yet verified (half credit) · ◐ Limited: functionally partial, e.g. read-only, partner-only, reminders-only, regional (half credit) · — Not found: no credit; may still exist.

Compare BookTix

Side-by-side sheets with the top-ranked alternatives.

Change log

Verification updates and observed changes to BookTix's features, pricing and website, newest first.

  1. Note

    BookTix package, donation and small-item fees added. Source

  2. Note

    Added payout method: quick payouts via Stripe Connect. Source

  3. Note

    Added company facts to this profile: founded 2004, team size 11-50.

  4. Note

    Directory scoring update: API, SMS Marketing and SSO now count toward the Features score (17 scored features, up from 14). Overall score changed from 80.5 (#3) to 76.2 (#4). Source

  5. Note

    Rewrote the pros and cons summary.

Sources

Checked 2026-11-02.

Suggest a correction

Corrections are checked against public sources or vendor documentation before anything changes. Submissions are never published automatically.