Leaderboard › Arts People (Neon One)
Arts People (Neon One)
Performing arts box office and CRM from Neon One.
Overall score out of 100, from the published formula.
Team Size uses LinkedIn-style ranges. "Unknown" means we found no reliable public figure; we don't guess. Sources: Arts People joins Neon One (press release).
Note: Volunteer management via Neon CRM integration.
Pros & cons
Our summary from this vendor's published pricing, features and sources.
✓Pros
- $0.99 per ticket with no monthly subscription.
- Performing arts box office with reserved seating, season passes, donations, gift cards and box office merch sales.
- Part of Neon One, with volunteer management through the Neon CRM integration.
- US-based phone, live chat and email support Mon–Fri 7am–7pm CT; Arts People Scanner app.
–Cons
- Payment processing is charged on top of the $0.99 per ticket, and the rate is not published.
- After hours, support is a virtual (AI) agent.
- Volunteer management depends on the separate Neon CRM.
- Missing a few tools others include: no SMS campaigns, public API or SSO.
Pricing
All-in fees include card processing where the vendor publishes it.
$0.99 per ticket plus payment processing (rate not verified; assumed 2.9% + $0.30). No monthly subscription.
- Credit Card Processing
- Paid in addition to your ticket feesPayment processing is charged on top of $0.99 per ticket (rate not verified).
- Who pays fees
- Not verified this pass.
- Contracts / fixed fees
- No monthly subscription.
- Payouts
- Not verified this pass.
- Support
- Phone, live chat, email, plus 24/7 virtual agent.✓ Human Support? Weekend Support? Nighttime Human Support
US-based team by phone, live chat and email in business hours (Mon–Fri 7am–7pm CT); after hours is a virtual agent. Phone, live chat, email during business hours; after hours only a virtual agent. After-hours: virtual (AI) agent only. Phone and live chat in business hours. Source · checked 2026-10-19
Score breakdown
Six weighted categories, applied identically to every system.
Features
Scored features count toward the 30% Features category. Each status links to the vendor page we checked.
Retail/merchandise items sold at the box office alongside tickets. Source
More features
Not in overall scoreArts People Scanner app. Source
✓ Yes: verified on a cited source · ~ Claimed: commonly advertised but not yet verified (half credit) · ◐ Limited: functionally partial, e.g. read-only, partner-only, reminders-only, regional (half credit) · — Not found: no credit; may still exist.
Compare Arts People (Neon One)
Side-by-side sheets with the top-ranked alternatives.
Change log
Verification updates and observed changes to Arts People (Neon One)'s features, pricing and website, newest first.
- Note
Added company facts to this profile: founded 2003, team size Unknown.
- Note
Directory scoring update: API, SMS Marketing and SSO now count toward the Features score (17 scored features, up from 14). Overall score changed from 71.2 (#11) to 67.6 (#13). Source
- Note
Rewrote the pros and cons summary.
Sources
Checked 2026-10-19.
Suggest a correction
Corrections are checked against public sources or vendor documentation before anything changes. Submissions are never published automatically.